Refund policy

Didn't work out? We are happy to exchange items or provide an online store credit.

We have a 7 day exchange/store credit policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for a exchange or online store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange and/or online store credit, you can contact us at shopbyalala@gmail.com. 

*Return shipping is the responsibility of the customer.*

All sale items are final sale.